Terms and Conditions
Mana Tiaki Eco Certification annual membership term is between 1st January and 31st December.
Annual fees are to be paid in full for membership to be activated. An invoice is generated by the Eco Certification Coordinator and sent to you by email or post. Cheque payments to be made out to the "Mana Tiaki Eco Certification and must have both Business and Trading Name on the back of the cheque.
Post the cheque and the invoice to; Mana Tiaki Eco Certification, PO Box 649 Rarotonga, Cook Islands, or alternatively drop off to the Te Ipukarea Society Office in Tupapa.
Member businesses must be located in the Cook Islands.
Membership is open to any and all businesses/companies /persons providing goods and services to the tourism sector.
When requested, members must provide accurate statistics to the Mana Tiaki Eco Certification.
Members must not falsify or fail to uphold the minimum compulsory standards.
Members must be compliant with all government regulations.
Members must provide access to the independent assessor (scheduled with a two week notice of arrival) .
On-site inspection takes place every two years but can be scheduled sooner if your property is found non-compliant in a previous inspection or if there is an official complaint made by a guest or staff member.
Self assessment forms must be filled in accurately and honestly by the owner or appointed representative of the business.
All existing businesses who indicate (through the self assessment process) that they do not comply with a standard(s) have 3 months to fully comply. All new businesses must be fully compliant before accreditation will be approved.
Fees are non refundable/non transferable/and will not be prorated if you join/renew your certification later in the year.
If you operate several businesses under different trading names then a separate application must be made for each business.
Once accredited, only the current year’s Mana Tiaki Eco Certification Scheme logo is to be displayed in a highly visible area at the member business premises and on their business website. All previous Mana Tiaki Eco Certification Scheme logos, i.e. “Tick” must be removed from display.
If your business is a member and you represent a facility that has decided not to join the scheme, you must clearly state beside any reference to that property on your website or on any printed collateral that property is a “Non-member of the Mana Tiaki Eco Certification Scheme.”
As a member you absolve the Te Ipukarea Society and The Cook Islands Tourism, from any legal implications which may arise from your voluntary membership of the scheme.
Should a membership be suspended, all Mana Tiaki Eco Certification Scheme logo’s must be removed from display.
Use of the Logo
The Mana Tiaki Eco Certification logo may only be displayed on the marketing material and property of the business that is certified. The logo remains the intellectual property of the Mana Tiaki Eco Certification. The logo is not to be modified from its original design in any way, including cropping, colour changing or realignment. The digital logo in various sizes can be requested from the eco certification coordinator.
Release of Liability and Indemnity
As a Member you agree to release the Mana Tiaki Eco Certification and the Te Ipukarea Society (including their respective board members, officers, employees, agents and representatives) from all liability of any kind whatsoever in relation to your membership of the Mana Tiaki Eco Certification System.